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Search Tips
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Using IE 5?
Windows Users Only
Dialog offers several resources designed to help you use our products and features effectively, including online support, phone support and search tips found below.
Entering Search Words
  • Enter Only What You Need
    Use only the search options that you need-leave the others blank.
  • Upper or Lower Case
    You can type uppercase or lowercase letters. Capitalization is ignored.
  • Word Endings
    For different word endings, use the ? wildcard. For example: CANCER? to find cancer, cancers, cancerous, etc.
    Be careful about using the wildcard with short words: you might get more words than you want. For example, CAT? finds cat and cats, but also catalytic, catalog, categories, etc. Use CAT OR CATS for better results.
  • Alternate Spellings
    For alternate spellings, use the ? wildcard. For example: WOM?N to find woman, women, or womyn Internal truncation such as this works for words that alter in spelling by a single letter. For example, COL?R would get color, but not colour.
  • Exact Matches
    When searching keywords, subject words, words in title, or company names, the system automatically looks for variations on phrases that you enter. For example, AIR FILTER? will find air filter, air filters, and filtering the air. If you want an exact match for a phrase, you can enter hyphens between the words. For example, AIR-FILTER? will find air filter and air filters, but not filtering the air.
  • Non-searchable Characters
    A few special characters are not searchable, such as @, #, $, &, *, !, +.
Combining Search Words
  • You can use parentheses ( ) and logical connectors AND, OR, and NOT to combine search words.
  • Use AND to find articles containing ALL of the words:
    INTERNET AND ADVERTIS? AND JAPAN finds articles that mention advertising on the Internet in Japan.
  • Use OR to find articles containing AT LEAST ONE of the words:
    CANCER? OR NEOPLASM? finds articles that contain one or more of these words. Typically, you use OR between synonyms or words with alternate spellings.
  • Use NOT to EXCLUDE articles that contain selected words:
    BULLS NOT CHICAGO BULLS finds articles about bulls, but excludes articles that mention the Chicago Bulls basketball team.
  • Use Parentheses to group words together when you use different connectors:
    (KIDNEY OR RENAL) AND TRANSPLANT? finds articles mentioning either kidney transplants or renal transplants. Without parentheses, AND is processed before OR.
Improving Your Search
  • Don't over-specify: use only the search options you really need-leave the others blank.
  • Exclude "implied concepts": leave out words like research or effects.
  • Check for misspelled words
  • Check the format of your entry: follow the Search Tips examples shown on the search page. Some search options require specific spacing and/or punctuation for correct results.
  • Use more wildcards to search different word endings.
  • Check that you are using parentheses correctly when you combine words with AND, OR, NOT.
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